Power Keys Locksmith ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [www.powerkeyslocksmith.com] (the "Site") or use our services.
By accessing or using our Site and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of our Site and services.
1. Information We Collect
We collect different types of information in order to provide and improve our services. The information we collect includes:
Personal Information
When you use our Site or services, we may collect the following personal information:
Contact Information: Your name, phone number, and email address when you submit a contact form, request services, or communicate with us.
Service Information: Details about the locksmith services you request, including the type of lock, key, or security issues.
Payment Information: If payments are processed through our Site or through third-party payment providers, your billing information (e.g., credit card details) may be collected.
Non-Personal Information
We may also collect information that does not identify you personally, such as:
Usage Data: Information about how you interact with our Site, such as IP address, browser type, operating system, pages visited, time spent on pages, and referral sources.
Device Information: Information about the device you use to access the Site, including device type, operating system, and browser settings.
2. How We Use Your Information
We use the collected information for a variety of purposes to operate and improve our services, including:
Providing Services: To process your service requests, deliver locksmith services, and respond to inquiries.
Communication: To contact you regarding the services you have requested, send service updates, and provide customer support.
Payments: To process payments and provide you with billing information.
Improving the Site: To analyze usage trends, enhance the Site’s functionality, and customize the user experience.
Security: To maintain the security of our Site, investigate fraudulent activity, and prevent unauthorized access.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our locksmith services. These providers include:
Payment processors to facilitate transactions.
Scheduling tools or customer relationship management platforms to manage service appointments.
All third-party service providers are required to maintain the confidentiality and security of your personal information.
Legal Requirements
We may disclose your personal information if required by law or in response to valid legal requests, such as subpoenas or court orders, or to protect our rights, property, and safety, or the rights of others.
4. Data Security
We are committed to safeguarding your personal information. We use appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information when you interact with our Site. A cookie is a small data file placed on your device that helps improve the user experience by remembering your preferences and collecting non-personal information such as browser type and interactions with the Site.
You may choose to disable cookies through your browser settings, but this may affect the functionality of the Site and some services may not work properly.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit, as their data practices may differ from ours.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: You can request a copy of the personal data we hold about you.
Correction: You may ask us to update or correct your personal information if it is inaccurate or incomplete.
Deletion: You can request that we delete your personal information in certain circumstances, such as when it is no longer needed for the purposes for which it was collected.
To exercise any of these rights, please contact us at service@powerkeyslocksmith.com or call us at 844-797-5397. We may ask you to verify your identity before we respond to your request.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. When personal information is no longer needed, we will securely delete or anonymize it.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete the information as soon as possible.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. When we make changes, we will post the revised version on our Site with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Power Keys Locksmith
Phone: 844-797-5397
Email: service@powerkeyslocksmith.com
